|Test Platform
PUZ-USR-ERR-0005

User encounters server error

Backend returns 500 error

P0
manual
puzzle
error
server
user-friendly
Test Steps
Steps to execute this test
  1. User submits move
  2. Server returns 500 error
  3. User sees friendly error message: 'Something went wrong'
  4. Retry button available
  5. User clicks retry
  6. If server recovered: move processes
  7. If still down: error persists with 'Try again later'
Expected Result

User-friendly error message. No technical jargon. Retry option.

Preconditions
  • Backend experiencing issues
Execution History
Recent test executions

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